Privacy Policy

1. Information We Collect

We may collect the following information when you interact with our brand:

• Your name and contact details, such as phone number or email address
• Your order and pre-order information
• Information you provide in messages, forms, or customer support conversations
• Usage data collected through website analytics and cookies

2. How We Use Your Information

We use your information to:

• Process orders, pre-orders, and gifting requests
• Respond to customer enquiries and support requests
• Send important updates about products, launches, or order status
• Improve our offerings and user experience

3. Data Sharing

We do not sell your personal data. We may share information only when necessary to:

• Complete an order or fulfil a service request
• Communicate with you via WhatsApp, email, or other approved channels
• Comply with legal or regulatory obligations

4. Cookies and Website Analytics

We may use cookies or similar tools to understand how visitors use our website and improve performance. These tools may collect information such as browser type, pages visited, and general usage patterns.

5. Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. However, no digital system is completely risk-free, and we encourage you to use secure channels when sharing sensitive details.

6. Your Rights

You may contact us at any time to:

• Request access to the personal data we hold about you
• Ask for corrections to inaccurate information
• Request deletion of your data, subject to legal or business requirements
• Opt out of marketing communications